Bluebeam Revu – Installation, Licensing & Updates

Created by Colin Petty, Modified on Tue, 17 Mar at 8:12 AM by Colin Petty

Overview

Bluebeam Revu is the primary PDF markup and collaboration tool used by Gridworks engineering and project teams. This article covers how to request a Bluebeam license, install or update the software, and troubleshoot common issues.

Requesting a Bluebeam License

Bluebeam is a licensed software. Before installing, you must have a license assigned to you. To request a license:

- Submit a helpdesk ticket with your full name, email address, and department

- Include your manager's name for approval

- Specify whether you need Bluebeam Revu Standard or Revu eXtreme

License requests are typically fulfilled within 1–2 business days.

Installing Bluebeam Revu

Once a license has been assigned, IT will provide installation instructions or remotely install the software on your computer. If you need to install it yourself:

- Download the Bluebeam Revu installer from the IT software portal or as directed by IT

- Run the installer and follow the on-screen prompts

- When prompted, sign in with your work email address to activate your license

- If activation fails, contact IT – your license may need to be assigned first

Note: Admin rights may be required for installation. If you receive a permissions error, contact IT and we will assist with the install.

Updating Bluebeam Revu

Bluebeam updates are managed by IT. If you see a prompt to update Bluebeam or if you are experiencing issues caused by an outdated version:

- Submit a helpdesk ticket requesting a Bluebeam update

- IT will either push the update remotely or provide you with installation instructions

- Admin credentials are required to apply updates – do not attempt to update without IT assistance if you do not have admin rights

Common Issues

Bluebeam won't open or crashes: Try restarting your computer first. If the issue persists, submit a helpdesk ticket.

License not recognized / activation error: Ensure you are signed in with the correct work email. Contact IT if the issue continues.

Unable to print from Bluebeam: Check your printer settings and ensure the Bluebeam PDF printer is installed. Submit a ticket if the issue persists.

Bluebeam print settings are wrong: Contact IT to review your print settings configuration.

Need Help?

Submit a ticket at the IT helpdesk portal or email helpdesk@gridworks-eng.com. Please include a screenshot of any error messages to help us resolve the issue faster.